By reading this information and clicking the ‘terms and conditions’ checkbox, I accept all terms and conditions and any others that may be posted at the venue from time to time, without recourse.
I also agree that clicking the checkbox is my electronic signature to this contract of sale, under the conditions of the Uniform Electronic Transactions Act (UETA) or equivalent in my country – and forms a legally binding contract. Your acceptance is recorded electronically. You cannot continue with your purchase until you accept these terms on the checkout page.
The holder of a valid ticket is admitted to the theatre on the condition that the holder agrees, and by use of the ticket does so agree in favour of the owner of the LSPU Hall, Resource Centre for the Arts (RCA), to the following terms and conditions. Any violation of these terms will entitle RCA to, as applicable, seize or cancel the ticket, withdraw the license granted below, refuse admission and/or expel a ticket-holder, in each case without payment of any refund or other compensation.
The ticket is a personal, revocable license. Lost, stolen or destroyed tickets will not be honoured. Tickets may not be resold or offered for resale by anyone without the permission of RCA and may not be resold at a price exceeding their face value at any time.
The ticket may not be used for advertising, promotion or for any other trade purposes.
Tickets obtained from any source other than RCA’s Box Office may be lost, stolen or counterfeit tickets and may not be honoured.
The license may be withdrawn and admission refused at any time upon refunding the printed purchase price, including in the event of cancellation of the performance.
Any person entering the theatre, regardless of age, must hold a valid ticket and have an assigned seat. Patrons must occupy their assigned seats and may not move to other locations in the theatre without permission. Children 3 years or younger may be seated in a parents’ lap. If a parent wishes to have their child in a seat and they are 3 or under, they must purchase a ticket. Children over the age of 3 must have a ticket and be assigned a seat. only if they have a ticket and an assigned seat beside that occupied by the parent.
Outside food and drinks are not permitted in the theatre. Beverages, both alcoholic and non-alcoholic are available in the bar of the Cox & Palmer Second Space. Only these beverages are allowed in the theatre. If a certain performance/event does not have the bar open, that will be included in the description of the performance/event on our website.
A ticket-holder must ensure that the holder and any minors or others for whom the holder is responsible conduct themselves appropriately and in a manner which is not determined by RCA or its representatives to be objectionable or disturbing to other patrons.
Due to COVID-19, latecomers are not permitted.
The following items are restricted, may not be brought into the theatre and may be confiscated by theatre staff: illegal drugs, weapons of any kind, bottles, cans, food products purchased outside the theatre and all forms of audio/video/image recording or transmitting devices. The ticket-holder consents to a reasonable examination of the holder’s person and belongings to ensure compliance with these terms. The ticket-holder is prohibited from transmitting or aiding in transmitting any picture, video, audio or reproduction of the performance.
The ticket-holder grants to RCA a fully-paid, perpetual right to all photographs, video or audio recordings of the holder taken or made at the performance and the right to record, use, reproduce, broadcast, sell and distribute any photographs, video or audio recordings for any purpose.
All artists and programs or program portions are subject to change. Due to the nature of live performance, RCA does not warrant that the ticket-holder will be satisfied with the performance or that it will be free of technical difficulties.
The ticket-holder voluntarily assumes all risk and danger of personal injury and hazards arising from or related in any way to the performance, whether occurring prior to, during or after the event and releases RCA from all liability.
If your ticket purchase includes seating designated as accessible, you may be greeted by ushers near the seating area. If it is more appropriate to seat you elsewhere for any reason, you explicitly accept that you and your entire party may be reseated at the sole discretion of the venue into seats of RCA’s choosing and subject to availability on that performance.
By purchasing a ticket via tickets.lspuhall.ca, you are agreeing to receiving a post-show survey. These surveys helps gage patron experience and give valuable information to determine future programming and funding opportunities for artistic companies.
The venue has specific box office policies in place for ticket holder, exchanges and refunds. Accepting the terms and conditions means that the ticket purchaser also acknowledges and accepts all ticket policies.