Accessibility at the LSPU Hall
The LPSU Hall and RCA Theatre Company (RCAT) are committed to excellence in serving all of our customers. We provide accessibility in the following ways –
- Assistive Listening Systems Available Upon Request. Funded in part by the Canadian Hard of Hearing Association Newfoundland & Labrador and Cultural Spaces through Canadian Heritage.
- Designated accessible viewing areas in the theatre. (See Seat Map)
- A sensory friendly space available on the first floor while events take place upstairs.
- An on-site wheelchair available on request.
- The LSPU Hall is happy to accept an “Attendant Pass” for anyone accompanying a person with disabilities. Please make sure to reserve your tickets in advance to ensure seat availability for you and your attendant.
- *Visual Guides provided for RCAT Relaxed Performances. Here is a link to the updated 2020 LSPU Hall Visual Guide.
- A lift inside the main entrance to provide access to the theatre on the second floor. Staff and volunteers are available to assist with the operation of the lift.
- There is an button-activated automatic door opener on the main door entering our lobby, on the door into the Cox & Palmer Second Space (where there is a bar and waiting area), and on the door to our large dressing room.
- A parking spot outside the front of the LSPU Hall is kept available for accessible parking. (Please note this is not a City of St John’s designated accessible parking spot as Victoria Street has a steep incline.)
- Service animals are always welcome during any public events happening at the Hall. Please advise the box office when booking your seat so an appropriate seat can be booked.
- The Creative Users Project shared a new Accessibility Toolkit, developed by the School of Media Studies and Information Technology at Humber College, Tangled Art + Disability and in collaboration with disability-identified, Mad and Deaf Humber students and artists. The result is an accessible PDF resource of developing practices that provides tips on helpful apps and free Google Chrome extensions that create a document or website more accessible.
- We are proud to be a participating venue in the Access2 Program. Through the program, people with permanent disabilities who require a support person carry a personalized Access 2 card with them (an authorized healthcare provider certifies the need for an attendant during the application process). The card indicates to the ticket seller that the individual requires the support of an attendant. Participating venues grant one free admission for the support person while the person with the disability pays the regular admission fee. This helps ensure all individuals receive the support they need to participate fully in entertainment, recreational and cultural opportunities.
We would like to thank Kim White, former Executive Director of Coalition of Persons with Disabilities NL, Power Productions, Kathy Hawkins of Empower NL, Debbie Ryan of the CNIB-NL and Aimee Coles of the Autism Society for their invaluable insight and advice in helping to make the LSPU Hall more accessible for performers and patrons.
We are constantly looking for ways to make our service and space more accessible and value your input. Please provide us with feedback! What can we do to improve our service? Contact Laura Huckle at firstname.lastname@example.org or Danielle Hamel at email@example.com. Thank you!